

Access the client device to verify that it’s connected to the Code42 cloud and is operational.Verify that the computer has been turned on and connected to the Internet.On the Device details screen, Last Activity displays the time elapsed since the device last sent backup data to Code42. If there hasn't been activity for multiple days:.Offline does not necessarily indicate a problem with that device as users may be on vacation or extended leave and not actively using it. On the Device details screen, Authority Connection indicates whether the device is Online (and authenticated with the Code42 cloud) or Offline.In the Devices list, the Last Backup Activity column displays the amount of time that has elapsed since the device last sent data to Code42.

In addition, statistics displayed throughout the Code42 console can help you identify devices that may need attention:
